This Privacy Policy describes how Micro Solution s.r.l. processes personal data in connection with its services, website and home automation services, including the integration between MS Home and Google Home.
1. Data Controller
The Data Controller is Micro Solution s.r.l., with registered office at via Manzoni 25, 28013 Gattico-Veruno (NO), Italy, Tax Code/VAT No. 01729940039.
For privacy-related requests and to exercise rights under applicable data protection law, please contact info@micro-solution.it.
2. Personal data processed
Depending on the service used, Micro Solution may process the following categories of data:
- identification and contact data, such as name, surname, company name, address, telephone number and email address;
- contractual, administrative, tax and payment data required to provide the services;
- data provided through contact forms, support requests or communications with Micro Solution;
- account data used to access MS Home services;
- technical data relating to home automation devices associated with the account, their configuration, status and commands;
- technical and security data, such as IP address, date and time of requests, browser or device information, and technical logs required for operation and security.
3. Purposes and legal bases of processing
Personal data is processed to:
- provide the products, services and features requested by the user;
- manage accounts, authentication and access to MS Home services;
- enable remote control and automation of home automation devices;
- provide technical support and respond to user requests;
- comply with contractual, administrative, accounting, tax and legal obligations;
- protect systems, accounts and infrastructure from unauthorised access, abuse and malfunctions;
- establish, exercise or defend legal claims.
Depending on the circumstances, processing is based on the performance of a contract or pre-contractual measures, compliance with legal obligations, the Data Controller's legitimate interest in security and the proper operation of its services, and, where required, the data subject's consent.
4. MS Home services and Google Home integration
When a user chooses to link their MS Home account to Google Home, Micro Solution processes and exchanges with Google only the information strictly necessary to provide the integration requested by the user.
Data used for the integration
Depending on the devices and features used, the following data may be processed:
- technical identifiers for the account and linking session;
- tokens and technical authorisation credentials required to maintain the connection between the services, without disclosing the user's MS Home password to Google;
- identifiers, names, types and characteristics of home automation devices associated with the account;
- information required to represent device status, such as on/off status, values, operating modes or other supported properties;
- commands sent by the user through Google Home and the corresponding technical results;
- technical information required for synchronisation, operation, error diagnosis and service security.
How this data is used
The data is used exclusively to:
- link the MS Home account to the Google account selected by the user;
- synchronise compatible devices and features with Google Home;
- allow Google Home to obtain device status when necessary;
- receive and execute commands issued by the user through Google Home;
- update device status and keep the integration operational;
- prevent abuse, ensure security and resolve technical issues.
Linking to Google Home is optional. The user may disconnect the integration at any time by unlinking the MS Home service in their Google Home account settings. Once disconnected, subsequent data exchanges required for the integration will stop.
Google processes data received through its services in accordance with the terms and privacy policy applicable to Google services. For more information, please see the Google Privacy Policy.
5. Processing methods and security
Data is processed using paper, electronic and automated tools in accordance with the principles of lawfulness, fairness, transparency and data minimisation. Micro Solution implements appropriate technical and organisational measures to protect data against loss, destruction, alteration, disclosure or unauthorised access.
Access to data is limited to authorised personnel and to parties who need it to perform the activities entrusted to them.
6. Data retention
Data is retained for the time necessary to provide the requested services and fulfil the purposes described in this Privacy Policy.
- Account and service data is retained for the duration of the relationship with the user and for any subsequent period required to manage legal obligations or disputes.
- Administrative, accounting and tax data may be retained for up to 10 years or for any different period required by applicable law.
- Technical and security logs are retained for limited periods proportionate to security, diagnostic and system-protection needs.
- Data required for Google Home integration is processed while the connection remains active or for as long as necessary to complete operations, ensure security or comply with legal obligations.
7. Recipients of data
Within the limits of their respective functions, data may be made available to:
- authorised Micro Solution personnel and collaborators;
- providers of technical, hosting, cloud, connectivity, maintenance and support services;
- consultants, professionals and suppliers required for administrative, tax or legal activities;
- Google and parties involved in providing Google Home services, limited to the data necessary for the integration selected by the user;
- public authorities or other parties where disclosure is required by law or necessary to protect a right.
Personal data is not publicly disclosed.
8. Transfers outside the European Economic Area
Some technology service providers may process data in countries outside the European Economic Area. Where this occurs, Micro Solution adopts or requires appropriate safeguards under applicable data protection law, such as adequacy decisions, Standard Contractual Clauses or other legally recognised mechanisms.
9. Provision of data
Providing the data required to enter into and perform contracts and to provide services is necessary. Failure to provide such data may prevent Micro Solution from providing the requested service.
Linking MS Home to Google Home is optional. Without this link, the user may continue to use MS Home features that operate independently of the Google Home integration.
10. Third-party data provided by customers
Where a customer uses Micro Solution software or infrastructure to process personal data of third parties, the customer remains responsible for the obligations applicable to them as an independent data controller, including properly informing data subjects and identifying an appropriate legal basis.
11. Data subject rights
Where provided by applicable law, the data subject may request:
- confirmation as to whether personal data concerning them is being processed and access to that data;
- rectification of inaccurate data or completion of incomplete data;
- erasure of data where the relevant conditions are met;
- restriction of processing;
- data portability, where applicable;
- the right to object to processing, where applicable;
- withdrawal of consent, where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.
The data subject also has the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).
12. How to exercise your rights
Requests may be sent to:
Registered office: via Manzoni 25
28013 Gattico-Veruno (NO) - Italy
Email: info@micro-solution.it
13. Cookies and browsing data
The public pages of this website do not load behavioural analytics, advertising or profiling cookies, or embedded third-party maps or content. Links to external websites do not activate those services within our pages: an external website opens only when you choose to follow its link and applies its own privacy notice.
Only technical tools needed for the requested functions and to remember dismissal of the notice are used. Consent is not requested for these technical tools. The “Got it” button dismisses the information notice; it does not authorise tracking or marketing.
| Name and type | Purpose | Duration |
|---|---|---|
ms_contactFirst-party cookie | Manages the contact-form session and the token protecting against submissions from other pages. Set when the form is opened. | Session cookie, with no persistent browser expiry set. |
MICRO_PORTALFirst-party cookie | Manages the customer-area session and its security. Restricted to the /area-clienti/ path. | Session cookie, with no persistent browser expiry set; access is also subject to the service’s session-expiry rules. |
ms_cookie_notice_v1Browser local storage (localStorage) | Remembers dismissal of this notice. Stores the notice version and expiry; it is not an advertising identifier and is not sent to the server. | Up to 6 months from dismissal, where browser storage is permitted, or until website data is cleared. |
Session cookies use the Secure and HttpOnly attributes; the contact-form cookie uses SameSite=Strict and the customer-area cookie uses SameSite=Lax. Browsing the public pages does not require a customer-area account.
You can delete cookies and local data in your browser settings and reopen the notice using the footer link. Blocking technical cookies may prevent form submission or authentication. Introducing non-technical tools in the future will require a specific assessment, an updated notice and, where required, prior consent.
The website contact form
The form collects your name, email address and enquiry, plus any optional details you choose to provide: phone number, profile and project sector. Name, email and enquiry are required to handle the message. The recipient is info@micro-solution.it; no automatic copy is sent to the visitor and no automatic newsletter subscription is created.
Data is used to respond to and handle the enquiry, on the basis of pre-contractual steps requested by the data subject or the requested service (Article 6(1)(b) GDPR). Measures against abuse and automated submissions rely on the legitimate interest in service security (Article 6(1)(f) GDPR). The form uses validation, session protection and a temporary submission limit; it does not use a third-party CAPTCHA.
Enquiries are retained for the time needed to address them and, if a subsequent relationship is established, according to the purposes and retention criteria in section 6. Legal obligations or the protection of rights may require further retention. To exercise your rights, use the contact details in section 12.
14. Changes to this Privacy Policy
Micro Solution may update this Privacy Policy to reflect legal, organisational or technical changes and the evolution of the services offered. The updated version is published on this page together with the date of the latest update.